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The Moorgate RFID System combines the power and versatility of a rules engine with the 100% location accuracy of an RTLS Network. The Moorgate System
empowers any organization that wants to automate registration while keeping and logging specific information.
Guest Experience Management: From Instant Guest Recognition to
profile management the system provides numerous "touches" that were
previously considered out of reach.
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Comprehensive Guest Account Management: Whether its
people or assets the display will show you all of the Locators where they are with the actual Last Known Location time stamp.
Real-Time Guest Interaction: Real-Time communication and
connectivity provides limitless possibilities from touching base with fellow
group members, finding a lost party, to pushing current information to
guests..
Real-time Event Driven Notifications: As an event takes place the
system will notify required persons of the event as it is triggered with little to
no latency.
Advanced Location Technologies: Real-Time Location for Guests,
Fixed and Mobile Services, Staff, Food Services, and Supply Chain.
Back of House System Utilization: We have the ability to merge or
integrate with multiple sources and systems to get the usable data.
Software Suite Modules
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Location Services |
Location Services offers a map centric view of individual or groups of guests.
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Information and Communication Services |
Site information tailored to the individual guest:
Language - Demographics - Marketing
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Cashless Purchasing |
Integrated or stand-alone transaction application and hardware. Will co-exists with current Ticketing, PMS, and POS Systems.
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Attendance |
Automated check-in/check-out and at-tendance solutions for activities and pro-
grams.
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Instant Guest Recognition |
Instant Recognition of a Guest as they approach a counter, as they reach a point in line, or walk into a facility. Displaying photo, preferences, and status req’s.
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Asset Management |
This back of house application for Location Services for management, supervi-
sors, and staff to find desired critical assets.
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Applications:
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Family Destinations
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Ski Resorts
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Amusement Parks
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Cruise Ships
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Casino Resorts
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Hotels and Resorts
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Waterparks
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The system can utilize Active RFID or not and can be combined
with existing systems that use bar codes or passive RF systems for guests, staff
and even equipment. The unbounded rules capability of SYMX RFID allows
organizations to automate workflows as well as processes and track events in
case of emergencies and/or supporting documentation of where a person or
asset has been.
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